ACCEPTING NEW CONSULTS

The one thing that is very clear about COVID-19 is that certain populations are at high risk for serious disease related morbidity and mortality.  Diabetics are among those at highest risk.  During this pandemic, we are determined to keep our doors open (at least our virtual doors) to provide care to thousands of diabetic patients in the region.   Moreover, we are proud to be open and able to accept new CONSULTATIONS via Televisit.  

HIGH CALL VOLUME

We have been experiencing remarkably high call volume during the COVID19 pandemic.  Your call and your health is important to us.  We strongly encourage that all non-urgent issues including medication refills, simple questions for your doctor, even requesting an appointment be handled via out secure patient portal.  This will unload the phones and improve your experience with our practice.  If you find a longer than desired phone wait time and matter cannot be handled via the portal, please consider calling back in the afternoon.  Our morning call volume tends to be the highest - this is particularly true on Monday mornings.  Thank you, Dr. Hollander

COVID-19 Precautions for Office Visits

During the COVID-19 Pandemic we have put the following procedures in place to provide a clean, safe environment for our patients and staff.

•  Office Visits are limited to the scheduled patient.  Only the patient will be allowed to sit in the waiting area and be seen in the examination room.  (We do allow 1 additional visitor if a patient is unable to complete their visit independently.)
•  All visitors to our office must wear a mask covering their nose and mouth at ALL times when in the office.
• Patients experiencing COVID-like symptoms or that have been exposed to COVID will need to be seen by TeleMedicine.  Please contact the office to modify your appointment.